REFUND AND RETURN POLICY

Effective Date: 03-01-2025

Thank you for shopping with QwickFlip. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please read our refund and return policy below.

Return Policy

We accept returns within 15 days from the date of delivery, provided the following conditions are met:

  • The product must be in unused, unmarked, and resalable condition.
  • The product must be returned in its original packaging.
  • The product must not show any signs of damage, wear, or use.
  • Proof of purchase (receipt or order confirmation) must be provided.

If the above conditions are met, you can initiate a return by contacting us at qwickflip@gmail.com with your order details. Once we verify that the product meets our return criteria, you will receive instructions for returning the item.

Refund Policy

We will issue a refund for returned products that meet the above conditions. Refunds will be processed to the original payment method and will be for the purchase price only, excluding any shipping or handling fees.

  • Refunds will typically be issued within 15 business days after we receive the returned item and confirm its condition.
  • Shipping costs for returning the product are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., wrong item shipped).

Non-Returnable/Non-Refundable Items

The following items are non-returnable and non-refundable:

  • Products that have been used, damaged, or modified.
  • Products that are not in their original, unused condition.
  • Items marked as final sale or clearance on our website.

Exchanges

We do not offer direct exchanges. If you would like a different product, you can return the original item under our return policy and place a new order.

Damaged or Defective Items

If your product arrives damaged or defective, please contact us within 15 days of receiving the item with photographs of the damage. We will either send you a replacement item at no additional cost or issue a full refund, including shipping charges.

How to Return Your Item

To initiate a return, please follow these steps:

  1. Contact Us: Email us at qwickflip@gmail.com with your order number and a brief description of the reason for your return.
  2. Return Approval: We will review your request and confirm whether the item is eligible for return.
  3. Ship the Item: If approved, you will be provided with instructions on how to return the item.
  4. Refund Issuance: After we receive and inspect the returned product, we will issue a refund to your original payment method (minus shipping fees, if applicable).

Contact Information

For any questions or concerns about our Refund and Return Policy, please contact us: